Interaction between organizational culture and work engagement in the information and communication technology sector in Latvia

Abstract

Purpose. The purpose of the study is to investigate the interaction between dimensions of organizational culture and work engagement within organizations operating in the ICT sector in Latvia.

Design/methodology/approach. The research methodology includes the monographic method and the quantitative method (survey questionnaire) as well as correlation and multiple regression analysis. The sample in the study comprises 393 employees of organizations operating in the ICT sector in Latvia.

Findings. The research results show that the organizational culture dimensions that have the most significant impact on level of work engagement among employees of organizations operating in the ICT sector in Latvia are innovation, performance orientation, and social responsibility.

Research limitations. Multiple research limitations are applicable to the study. The study covers organizations operating in the ICT sector in Latvia. The study only covers a part of the internal environment of the organization – organizational culture and work engagement. The research period is November to December of 2015.

Practical implications. The research results provide managers with information about how different organizational culture values are related to the level of work engagement. Based on the research results, managers will be able to make more informed decisions with regard to which cultural values need to be encouraged and which need to be reduced in order to improve work engagement within their organizations.

Originality/value. Even though organizational culture is widely studied in management science, and work engagement has also become a prevalent topic among management researchers in recent years, currently there are very few studies on the interaction between organizational culture and work engagement. There is a lack of knowledge regarding what impact different organizational culture values have on work engagement. This study, therefore, provides an insight into interaction between specific dimensions of organizational culture and dimensions of work engagement.

Research paper