Interaction between organizational culture and work engagement in an it department within financial institution

Abstract

Purpose of the study is to investigate the interaction between dominant organizational culture values and the level of work engagement in an IT department of one of the leading financial institutions in Baltic and Nordic countries.

Design/methodology/approach
Research methodology includes monographic method, quantitative method, as well as correlation analysis.

Findings
Research results show that organizational culture values oriented towards respect for individual’s rights, as well as social responsibility correlate positively with multiple dimensions of work engagement. Such values as competitiveness and high expectations for performance correlate negatively with work engagement.

Research limitations
Multiple research limitations are applicable to the study. The study only covers two teams of an IT department within one financial institution. The study only covers a part of internal environment of the organization – organizational culture and work engagement. Research period is from May to September of 2015.

Practical implications
Research results provide managers with information about how different organizational culture values are related to level of work engagement. Based on the research results, managers will be able to make more informed decisions in regards to which cultural values need to be encouraged, and which reduced in order to improve work engagement within their organizations.

Originality/value
Even though organizational culture is widely studied in management science, and work engagement has also become an actual topic among management researchers during the recent years, currently there are very few studies on interaction between organizational culture and work engagement. There is a lack of knowledge, what impact different organizational culture values have on work engagement. This study, therefore, provides an insight in interaction between specific organizational culture values and the dimensions of work engagement.